Return Policy

Refund Policy
Items purchased through Bag Envy are eligible for return if customer contacts and ships item
back within 2 weeks of delivery to:
Bag Envy
                     2407 S. Congress Ave
Ste E 765
            Austin, Tx 78704
Customer may receive a store CREDIT for amount paid minus a 5% restocking fee (includes return shipping)
or
Customer may receive a REFUND for amount paid minus a 10% restocking fee, up to $100
(includes return shipping)
Shipping and Ordered Certificates of Authenticity are
NON-REFUNDABLE.
*Store credit does not expire and can be used at any time
 
Thank you for shopping with Bag Envy!
*please include a printed copy of this form filled out with your return (or a note) so we have something to reference.